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We'd love to hear from you! Reach out with any questions about our artisanal products or your order.

Get in Touch

Block-C, House-38 Road No 1, Dhaka
Uddan Housing, Dhaka - 1207,
Bangladesh

+880 000 000 0000

hello@nyaas.com

Monday-Saturday, 10:00 AM - 7:00 PM

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Frequently Asked Questions

Find quick answers to common questions

How long does shipping take?
We offer free shipping on orders over ₹2,000. Domestic shipping typically takes 3-5 business days. International shipping can take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return policy on all unused items in their original packaging. Please contact our customer service team to initiate a return.
Are your products really handmade?
Yes! All our products are handcrafted by skilled artisans in Bangladesh. Each piece tells a story of tradition and craftsmanship.
How do I track my order?
Once your order ships, you will receive a tracking number via email. You can use this number to track your package on our website or the carrier's website.